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Shipping to Addresses Outside North America

Do I Need to Read This?

Probably not. Here is the Executive Summary:

You might want to keep reading in the following cases:

Shipping Policy

ECROS Technology offers only United States Postal Service (USPS) shipping and ships from the North-Eastern United States.  Your shipping address can be a company address, a residential address or a Post Office Box.  Shipping fees will be calculated when you check out using the PayPal® shopping cart.  At that time, you can choose either the Standard or an Expedited shipping service, see below for details.  When you complete the order and pay, the appropriate fee will be added.

If you are not going to pay using PayPal®, proceed to the checkout anyway.  Make a note of the calculated shipping charge and be sure to add this to the amount paid.  In fact, the shopping cart will have done all the math for you.  You can print out the Web page and mail it with your check (in US Dollars).  If you do not wish to proceed to the PayPal® checkout or to even click the Add To Cart buttons, please Contact ECROS Technology with your selection of products and we will invoice you for the full amount, including shipping.

The price of shipping outside North America is the actual cost plus a packing and handling fee.  This fee covers packaging materials, time spent in filling out customs forms, carriage to a shipping location, etc., and varies with the selected shipping service, see below.  Additional fees apply if you require insurance, duplicate invoices, the long customs form or other special services.  Again, this is because of the time needed to fill out the required forms.  These fees are included in the prices of the extra services.

It is advisable to provide a day-time telephone number with orders for delivery outside the USA.  This is not essential, but if there is a problem in customs or with payment of local taxes, it makes it easier to contact you to clear it up and get your package on its way again.

Complete information on shipping from the USA to other countries is available on the USPS Web site.

Standard Shipping (USPS First-Class Mail® International)

Standard shipping is by USPS First-Class Mail® International (which before May 14, 2007 was called Airmail Letter-post).  USPS does not provide a delivery time estimate. 

The cost to you of Standard Shipping is the actual USPS charge plus a handling fee.  The USPS charge depends on the package weight.  You can find a complete table of rates for USPS First-Class Mail® International shipping outside North America on the USPS Web site.  In setting up the PayPal® shopping cart, an allowance has been made for the weight of packing materials.  The packing and handling fee for this service is approximately $5.00 US.  Customs Declaration CN22 on PS Form 2976 and your Invoice will be attached to the outside of the package for inspection by customs officials.

Insurance for Standard Shipping

USPS does not offer insurance for First-Class Mail International.  If you require insurance, select an Expedited Service, below.

Priority Shipping (USPS Priority Mail® International)

Priority shipping is by USPS Priority Mail® International.  Delivery is estimated by the USPS to be six to ten days.  This does not seem particularly speedy given the cost, however, Priority Mail® International packages can be insured, see below.

The cost to you of Priority Shipping is the actual USPS charge plus a handling fee.  The USPS charge depends on the package weight.  You can find a complete table of rates for Priority Mail® International on the USPS Web site.  In setting up the PayPal® shopping cart, an allowance has been made for packing materials.  The packing and handling fee for this service is approximately $5.00 US.  PS Form 2976-A, Customs Declaration and Dispatch Note CP 72, will be attached to the outside of the package inside a PS Form 2976-E, Customs Declaration Envelope CP 91, with your invoice also inside, for inspection by customs officials.

Insurance for Priority Shipping

Fees for Priority Shipping do not include insurance against loss or damage.  The responsibility of ECROS Technology for your purchased items ends when they are packed and delivered to USPS for shipment.  Very few losses have occurred and it is probably not worth insuring low value orders.  However, you may elect to purchase insurance at additional cost.  Use the buttons at right to add the appropriate fee to your shopping cart.  See also Note 1, below.

Express Shipping (USPS Express Mail International®)

Express shipping is by USPS Express Mail International®.  Delivery is estimated by the USPS to be three to five days.

ECROS Technology cannot, unfortunately, guarantee that an order with express shipping will be shipped in any particular timeframe.  Reasonable efforts will be made to get such orders to a post office early on the morning after they are received.

The cost to you of express shipping is the actual USPS charge plus a handling fee.  The USPS charge depends on the package weight only. You can find a complete table of rates for USPS Express Mail International® on the USPS Web site.  The packing and handling fee for this service is approximately $5.00 US.  PS Form 2976-A, Customs Declaration and Dispatch Note CP 72, will be attached to the outside of the package inside a PS Form 2976-E, Customs Declaration Envelope CP 91, with your invoice also inside, for inspection by customs officials.

Insurance for Express Shipping

USPS Express Mail International® includes insurance against loss or damage for up to $100.00.  You can purchase insurance with a higher value limit at additional cost.  Use the buttons at right to add the appropriate fee to your shopping cart.  You must be present at delivery to sign for the package or additional insurance is void.  See also Note 1, below.

Two-Day Shipping (USPS Global Express Guaranteed®)

Two-Day shipping is by USPS Global Express Guaranteed®.  Delivery is estimated by the USPS to be one to three days.

ECROS Technology cannot, unfortunately, guarantee that an order with two-day shipping will be shipped in any particular timeframe.  Reasonable efforts will be made to get such orders to a post office early on the morning after they are received.

The cost to you of two-day shipping is the actual USPS charge plus a handling fee.  The USPS charge depends on the package weight only. You can find a complete table of rates for USPS Global Express Guaranteed® on the USPS Web site.  The packing and handling fee for this service is approximately $5.00 US.  PS Form 2976-A, Customs Declaration and Dispatch Note CP 72, will be attached to the outside of the package inside a PS Form 2976-E, Customs Declaration Envelope CP 91, with your invoice also inside, for inspection by customs officials.

Insurance for Two-Day Shipping

USPS Global Express Guaranteed® includes insurance against loss or damage for up to $100.00.  You can purchase insurance with a higher value limit at additional cost.  Use the buttons at right to add the appropriate fee to your shopping cart.  You must be present at delivery to sign for the package or additional insurance is void.  See also Note 1, below.

Note 1 - USPS limits insurance claims to the lower of the value of the items lost or damaged and the limit for which insurance was purchased.